Please see Cobra for the most up to date version of this warranty.

For Assistance in the U.S.A. Cobra Electronics offers the following customer assistance services:

Automated Help Desk English only. 24 hours a day, 7 days a week 773-889-3087 (phone).

Customer Assistance Operators English and Spanish. 8:00 a.m. to 5:30 p.m. Central Time, Monday through Friday (except holidays) 773-889-3087 (phone).

Technical Assistance

English only. www.cobra.com (online: Frequently Asked Questions).
English and Spanish. productinfo@cobra.com (e-mail).

If your product should require factory service, please call Cobra first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra factory. It will be necessary to furnish the following to have the product serviced and returned.

2 Year Warranty

COBRA ELECTRONICS CORPORATION warrants that its COBRA CB Radios, and the component parts thereof, will be free of defects in workmanship and materials for period of two (2) years from the date of first consumer purchase. This warranty may be enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A.

COBRA will, without charge, repair or replace, at its option, defective CB radios, products or component parts upon delivery to the COBRA factory Service Department, accompanied by proof of the date of first consumer purchase, such as a duplicated copy of a sales receipt. You must pay any initial shipping charges required to ship the product for warranty service, but the return charges will be at Cobra's expense, if the product is repaired or replaced under warranty.

Exclusions: This limited warranty does not apply; 1) to any product damaged by accident; 2) in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs; 3) if the serial number has been altered, defaced or removed; 4) if the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty.

COBRA shall not be liable for any incidental, consequential or other damages; including, without limitation, damages resulting from loss of use or cost of installation.

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
Product Service

For any questions about operating or installing this new Cobra product, or if parts are missing…PLEASE CALL COBRA FIRST…do not return this product to the store.

If this product should require factory service, please call Cobra before sending the product. This will ensure the fastest turn-around time on any repair. If Cobra asks that the product be sent to its factory, the following must be furnished to have the product serviced and returned:

1. For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales receipt. Make sure the date of purchase and product model number are clearly readable. If the originals are sent, they cannot be returned;
2. Send the entire product;
3. Enclose a description of what is happening with the product. Include a typed or clearly printed name and address of where the product is to be returned, with phone number (required for shipment);
4. Pack product securely to prevent damage in transit. If possible, use the original packing material;
5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail to avoid loss in transit to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.;
6. If the product is in warranty, upon receipt of the product it will either be repaired or exchanged depending on the model. Please allow approximately 3 – 4 weeks before contacting Cobra for status. If the product is out of warranty, a letter will automatically be sent with information as to the repair charge or replacement charge.

For any questions, please call 773-889-3087 for assistance.