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What's in the Box:
* How far can I expect my radios to communicate? The communication range quoted is calculated under optimum conditions, with an unobstructed line of sight. Actual range will vary depending on terrain and conditions, and is often less than the maximum possible. Your actual range will be limited by several factors including, but not limited to, terrain, weather conditions, electromagnetic interference and obstructions.
Please see Garmin for the most up to date version of this warranty.
One Year Consumer Limited Warranty
Garmin’s non-aviation products are warranted to be free from defects in
materials or workmanship for one year from the date of purchase. Within this
period, Garmin will, at its sole option, repair or replace any components that
fail in normal use. Such repairs or replacement will be made at no charge to the
customer for parts or labor, provided that the customer shall be responsible for
any transportation cost.
This warranty does not apply to: (i) cosmetic damage, such as scratches,
nicks and dents; (ii) consumable parts, such as batteries, unless product damage
has occurred due to a defect in materials or workmanship; (iii) damage caused by
accident, abuse, misuse, water, flood, fire, or other acts of nature or external
causes; (iv) damage caused by service performed by anyone who is not an
authorized service provider of Garmin; or (v) damage to a product that has been
modified or altered without the written permission of Garmin. In addition,
Garmin reserves the right to refuse warranty claims against products or services
that are obtained and/or used in contravention of the laws of any country.
Garmin’s navigation products are intended to be used only as a travel aid and
must not be used for any purpose requiring precise measurement of direction,
distance, location or topography. Garmin makes no warranty as to the accuracy or
completeness of map data.
Repairs have a 90 day warranty. If the unit sent in is still under its original
warranty, then the new warranty is 90 days or to the end of the original one
year warranty, depending upon which is longer.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING
UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY
VARY FROM STATE TO STATE.
IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO
USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
Garmin retains the exclusive right to repair or replace (with a new or
newly-overhauled replacement product) the device or software or offer a full
refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR
SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
To obtain warranty service, contact your local Garmin authorized dealer or call
Garmin Product Support for shipping instructions and an RMA tracking number.
Securely pack the device and a copy of the original sales receipt, which is
required as the proof of purchase for warranty repairs. Write the tracking
number clearly on the outside of the package. Send the device, freight charges
prepaid, to any Garmin warranty service station.
Online Auction Purchases: Products purchased through online auctions (this does
not apply to purchases made on www.garmin.com) are not eligible for warranty
coverage. Online auction confirmations are not accepted for warranty verification.
To obtain warranty service, an original or copy of the sales receipt from the
original retailer is required. Garmin will not replace missing components from
any package purchased through an online auction.
To Obtain Warranty Service Please Complete These Two Easy Steps:
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1) Contact Garmin Technical Support to receive an RMA number.
Call or e-mail a Garmin Technical Support Specialist to describe the problem and
request a return material authorization (RMA) number. You will need to provide
the unit's serial number (if applicable), your return shipping address and a
daytime phone number.
Phone:1-800-800-1020 or 913-397-8200
Fax: 913-397-8282
E-mail: Tech Support
2) Ship the unit, along with the RMA number, to Garmin.
Once you have received the RMA number, you also will be told what dock number to
include in the shipping address. Ship the unit (insured) to the following
address and include the assigned dock number:
Garmin International
1200 E. 151st Street
RMA Number: (insert your RMA number here)
Dock Door (insert the dock number here)
Olathe, KS 66062 USA
HQ98